What Independent Service Centers Don’t Want You to Know

After-Market Parts & Fluids

Many people think all parts and even fluids, including engine oil, are the same whether they’re from your local parts store or the dealership. This is in fact not quite true. Manufacturer-produced parts and fluids are designed specifically for your vehicle to ensure optimal performance and safety. Using an after-market part or fluid can spell disaster for your vehicle’s performance and longevity.

Technicians

Vehicles have become much more complex over the years, not only with the moving parts but also with computer technology and software. Without the knowledge of an experienced, factory-trained technician, you could find yourself disappointed with the results of your service. Your local independent repair facility may have a great mechanic, but they generally do not have access to the training tools and literature provided by the engineers that created the vehicles. Best practices for diagnostics, repairs, and maintenance can vary greatly from vehicle to vehicle. Our factory-trained technicians at Heritage Hyundai Towson will get to know you and your driving habits along with your vehicle’s needs so they can keep it running great for years to come.

Price

Today, consumers have many choices when it comes to servicing their vehicles and price can often be a deciding factor. At Heritage Hyundai Towson, we offer quality service at a very competitive price. But that’s just the beginning. You can find our service and parts specials on our website. We also offer an exclusive Price Match Guarantee as well as coverage of factory warranties on parts and labor, and complimentary road hazard coverage for up to 2 years when you purchase tires.

Relationships

It’s a common misconception that you don’t know who is working on your vehicle at a dealership. In addition to our highly trained service advisors, our technicians often speak with customers regarding their vehicle, and can even send videos of your vehicle regarding a repair or maintenance to add to your level of comfort. Additionally, our technicians are expert craftsmen who have spent years and even decades in some cases in our service departments honing their skills.

Ability to Service When You Want

A common myth is that dealerships offer less scheduling flexibility than the independents. At Heritage Hyundai Towson, we have teams that operate at different times of the day to ensure customers can schedule an appointment when it’s most convenient for them. Whether it be a timing belt service on an older vehicle or a quick oil change, we will have a technician available to service your vehicle. Plus, you have the option to skip the phone call and easily schedule your appointment online at http://www.heritagehyundaibaltimore.com.

We know you have many choices when it comes to servicing your vehicle. At Heritage Hyundai Towson, our promise to you is first class service experience, a competitive price, and all at a time that is most convenient for you. With hundreds of thousands of satisfied customers over the years, we guarantee you won’t be disappointed.